Our Packaging

TEA PACKAGING We pack your loose-leaf tea in heat-sealed tin foil bags to ensure your tea will stay fresh for months. Each bag will be labeled with the name of the tea and quantity. To avoid breaking and damaging the tender tea leaves, we will only vacuum seal bags that contain tightly rolled tea leaves. Pre-packaged teas such as Jun Shan Yin Zhen (tin can), Keemun Black tea (tin can) and Eight Treasure tea will arrive in their original packaging. SHIPPING BOXES Your order will be shipped in an extra strength five-layer corrugated box, with the contents inside protected either by bubble wrap, or white foam board (for larger orders or when shipping fragile products). If you have any special packaging requirements, please contact us, or leave us a message in the shipping instructions during checkout.

Heat-sealed tin foil bags Bubble wrap or white foam board protection Extra strength five-layer box

Frequently Asked Questions About Our Products..

DO YOUR TEAS HAVE CAFFEINE?
Yes, all real teas have caffeine. The exception is herbal teas, which are technically herbal tisanes. For an idea of how much caffeine each type of teas contain, please see our Caffeine in tea page.

ARE YOUR TEAS ORGANIC?
Only some of our teas are organic and these can be identified by the ".. certified organic by .. " statement in their description. You may contact us for the current list of organic teas that we carry.

CAN I GET A FREE SAMPLE?
We do not mail out free samples unless together with an order. If there's a tea you wish to try, please contact us immediately after you have placed your order (include your order number), or simply leave us a message in the shipping instructions during checkout.

For more information about Chinese teas such as health benefits, brewing guide and storing tips, please see our tea information page.

More Information
If you still cannot find the answer to your question, please contact us. Our Customer Service department will make every effort to respond to your message within 24 hours.